Category Archives: Never Stop Learning

Building a Great Team with Rapport

Hiring – especially for the first time – can be one of the scariest moves as an entrepreneur. Rapport currently has nine crew on top of me, and the dog. I’ve had a lot of experience with this and, though was lucky to find really great people, learned a few things along the way.
– Try prospects out on a project or two before committing.
– Define the need/position first, then find the right person.
– Personality and ‘fit’ into culture is as important as skill.
– Be open to them doing things differently then you and let them shine. Continue reading

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How to Ask for Feedback

We encourage clients to run their marketing materials by an advisory board or, even better, ideal clients at a not too early stage. However, if you simply say “what do you think” the question is too open-ended. The breadth of feedback can be overwhelming and have you needlessly second-guessing yourself. Here are some tips on how to get the most useful input. Continue reading

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Blogging for Professional Services: Make a Plan and Make it Easy

Professional services firms are full of subject matter experts that can gain interest and help clients and prospects by blogging about the things that their clients care about. Except those same experts are often getting paid $500- $1,000 an hour (or more) to do client work. And if the marketing budget includes internal time…things can get really expensive, quickly. Or if the professionals in the firm don’t think blogging helps build business, the challenges can be even greater. Continue reading

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The Accidental Entrepreneur

I didn’t set out to build the graphic design and marketing firm I have now, I was just looking for a job. Life had thrown me a detour and I found something even better. Continue reading

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They used to say it takes seven points of contact to make a sale…

It takes many points of contact to make a sale. These include everything from your business card and websites to personal appearances and that article you wrote for an industry association. Being bombarded by so many different kinds of messages, the more the merrier (different scope and means is great) and the more consistent the better. Continue reading

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Website Strategy Integrating Social Media Part II

Consider social media activities not just part of your web strategy, but overall strategy. Like all the pieces of your marketing map, when moving from one thing to the next there are many opportunities to strengthen that connection. When moving from Twitter to your website, what do they see when they land that creates continuity? Continue reading

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Professional Uses of Social Media Recap

Laurie Dillon Schalk did a seminar Dec 3, 09 for the Rapport community at the National Yacht Club in Toronto, on professional uses of social media. It started with an educating introduction into the rise of social media, the different … Continue reading

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Learning the Essential Message Techniques

Why I signed up to be an Essential Message Consoachant As many who know us have become aware, Rapport has evolved beyond simply providing great design. I want to make sure we’re doing the things for our clients that will … Continue reading

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