Monthly Archives: April 2011
Should B2Bs Think About Mobile Websites? Part I
The biggest reason is the sheer proliferation of smart phones. Millions of Canadians are using smart phones for more than texting and talking and the number grows every year. You can surf on regular cell phones, but smart phones have made it a much better experience. Continue reading
Building Rapport Through Excellent Account Management
Client service excellence isn’t about doing what no one else can do; it’s about doing what anyone can do, but doesn’t. – Leo Bottary, Vice President, Public Affairs at Vistage International This statement is a good summation of the attitude … Continue reading